How to Check Your Pag-IBIG Contributions and Loan Balance Online

Person checking Pag-IBIG contributions and loan balance online using Virtual Pag-IBIG website on a phone

A Step-by-Step Guide to Monitoring Your Pag-IBIG Contributions and Loans

Introduction

Checking your Pag-IBIG contributions and loan balance online helps you stay updated on your savings and loan repayments. With Virtual Pag-IBIG, you can now monitor your contributions, track loan balances, and download statements—all without visiting a branch.

This guide provides a step-by-step process to check your Pag-IBIG contributions and loan balances online.

Why You Should Regularly Check Your Pag-IBIG Contributions and Loans

  • Ensure that your employer is correctly remitting your contributions
  • Track your total savings, especially if you plan to apply for a loan
  • Verify your loan amortization payments to avoid penalties
  • Confirm if you qualify for a Pag-IBIG loan based on contribution history

How to Check Your Pag-IBIG Contributions Online

Step 1: Log in to Virtual Pag-IBIG

Step 2: Navigate to the Contributions Section

Step 3: Check Your Contribution History

  • Your total savings and monthly contributions will be displayed
  • Click “Download Statement” for a PDF copy

If you notice missing contributions, contact Pag-IBIG customer service or your employer.

How to Check Your Pag-IBIG Loan Balance Online

Step 1: Access Virtual Pag-IBIG and Log In

  • Visit Virtual Pag-IBIG
  • Enter your username and password, then click “Login”

Step 2: Select Loan Inquiry

  • Click “Housing Loan” or “Multi-Purpose Loan”
  • Select “View Loan Balance”

Step 3: Review Your Loan Details

  • The page will display:
    • Loan type (Housing Loan, MPL, or Calamity Loan)
    • Remaining balance
    • Payment due date
    • Monthly amortization amount
    • Loan maturity date
  • Click “Download Loan Statement” for a copy of your loan balance report

How to Request a Loan Statement via Email

If you do not have a Virtual Pag-IBIG account, you can request your loan balance by emailing Pag-IBIG.

Step 1: Prepare Your Loan Details

Include the following information in your email:

  • Full Name
  • Pag-IBIG MID Number
  • Loan Account Number
  • Type of Loan (Housing, MPL, or Calamity Loan)

Step 2: Send an Email to Pag-IBIG

You will receive a reply within 3 to 5 working days.

What to Do If Your Contributions or Loan Payments Are Missing

If your contributions or loan payments do not appear on Virtual Pag-IBIG, follow these steps:

  1. Check with Your Employer – Ensure they have remitted your contributions to Pag-IBIG
  2. Verify Your Payment Details – Double-check the reference number of your loan payment. If you want to learn the proper way of paying online, see our guide on how to pay Pag-IBIG contributions and loans online.
  3. Contact Pag-IBIG – Call (02) 8724-4244 or visit the nearest branch for assistance

Common Issues & How to Fix Them

Issue

Solution

Contributions Not Showing Online Check with your employer, as some contributions take time to reflect
Loan Balance Not Updating Payments usually update within 3-5 working days
Cannot Log in to Virtual Pag-IBIG Reset your password or check if the website is under maintenance
Incorrect Loan Balance Request a manual review by emailing Pag-IBIG customer service

Frequently Asked Questions (FAQs)

1. How often should I check my Pag-IBIG contributions?

It is recommended to check your contributions at least once every three months to ensure all payments are correctly posted.

2. Can I check my Pag-IBIG loan balance if I do not have a Virtual Pag-IBIG account?

Yes. You can request your loan balance by emailing Pag-IBIG or calling customer service.

3. Why are my recent contributions not showing?

Pag-IBIG contributions typically reflect within 30-60 days after payment. If contributions are missing, contact your employer or Pag-IBIG.

4. Can OFWs check their Pag-IBIG contributions and loans online?

Yes. Overseas Filipino Workers (OFWs) can access Virtual Pag-IBIG using their MID Number to check contributions and loan balances.

5. How do I dispute an incorrect contribution record?

  • Gather proof of payment (payslips, bank receipts, or employer records)
  • Contact Pag-IBIG’s support team and request an update on your records

Final Thoughts

Regularly checking your Pag-IBIG contributions and loan balance online helps you stay updated on your savings and loan repayments. Using Virtual Pag-IBIG, you can easily track your contributions, verify payments, and download statements—all from the comfort of your home.

To get started, visit Virtual Pag-IBIG and check your records today.

Next Steps

Now that you know how to check your contributions and loan balance, learn How to Pay Your Pag-IBIG Contributions and Loans Online in our next guide.